Formal Complaint ProcessA student or parent may initiate the formal process by timely filing a written complaint form. In most circumstances, students and parents shall file LEVEL ONE complaints with the campus principal.
Formal complaints must be filed within 15 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance.
Even after initiating the formal complaint process, students and parents are encouraged to seek informal resolution of their concerns. A student or parent whose concerns are resolved may withdraw a formal complaint at any time.
LEVEL TWO STUDENT/PARENT APPEAL FORM
If the student or parent has not received the relief requested from the formal complaint at LEVEL TWO or if the time for a response has expired, the student or parent may submit a LEVEL THREE Student/Parent Appeal form to appeal the decision to the Board.
LEVEL THREE STUDENT/PARENT APPEAL
The Kennedale ISD Board of Trustees serves as an appeal body in resolving disputes. A school board member must disqualify him or herself at the time of the hearing if he or she has been involved at any stage prior to the hearing.